Legal

Privacy Policy

Last Updated: April 8, 2026

At Elevida Luxury Journeys, we are committed to protecting your privacy. This Privacy Policy explains how Elevida LLC ("Elevida," "we," "us," or "our") collects, uses, and safeguards your information when you visit our website elevidaluxuryjourneys.com or engage with our AI concierge services.

1. Information We Collect

We collect information that you voluntarily provide to us when you request travel information, book a consultation, or interact with our AI spokesperson. This may include:

  • ◆ Personal Identifiers: Name, email address, and phone number.
  • ◆ Travel Preferences: Destinations of interest, cruise line preferences, and special requirements.
  • ◆ Communication Data: Transcripts and recordings of voice calls or SMS messages with our AI concierge for quality assurance and itinerary accuracy.

2. How We Use Your Information

We use the information we collect to:

  • ◆ Provide expert luxury travel consultancy and booking services.
  • ◆ Send appointment confirmations and travel discovery call reminders.
  • ◆ Communicate with you via SMS or email regarding your specific travel inquiries.
  • ◆ Improve the performance and accuracy of our AI concierge.

3. SMS Privacy & Data Sharing

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

5. Third-Party Links and Services

Our website and services may involve third-party travel suppliers (e.g., cruise lines and hotels). These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

6. Your Rights and Opt-Out

You may opt-out of our communications at any time:

  • ◆ Email: Click the "unsubscribe" link in any email.
  • ◆ SMS: Reply "STOP" to any text message received from us.

7. Changes to This Policy

Elevida LLC reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below:

Paul Valenti

Elevida Luxury Journeys

Email: paul@elevida.luxury

Phone: (727) 592-5234